on 21-06-2022 11:54
Lordy it's so frustrating.... why can't I speak to some one????
How do you ring 150 to report a problem when your line is dead???
on 21-06-2022 12:00
Hi there TrevorBurdett,
Thanks for your post and welcome back to the community.
Just to clarify can I ask, has your landline due to be apart of the switchover to fibre?
Let us know,
on 21-06-2022 12:01
Yes, we have the new adaptor to go into the hub
But not been told to switch yet?
on 21-06-2022 12:17
Ahh okay, thanks for the response there.
Were you given a switch date at all?
on 21-06-2022 12:33
Not yet?
on 21-06-2022 12:41
From checking our service it may seem that the transfer is due to go ahead.
Try the landline from the router/adaptor to see if that works.
Apologies,
on 21-06-2022 12:51
Yep, all up and running!!
on 21-06-2022 12:51
Thank you
on 21-06-2022 12:54
No problem at all,
Apologies for not being advised this, I'm glad it's all up and running now however.
All the best and take care!
on 12-08-2022 03:58
Use the 0345 number check online in contacy us