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Land line calls

Annie83
Tuning in

The caller display on my landline shows “no number” numerous times day and night. . The phone does not ring. This has only started since the line was digitised. 

1 ACCEPTED SOLUTION

Accepted Solutions

goslow
Alessandro Volta

@Annie83 wrote:

The caller display on my landline shows “no number” numerous times day and night. . The phone does not ring. This has only started since the line was digitised. 


A similar-sounding issue reported here

https://community.virginmedia.com/t5/Home-Phone/Constant-quot-no-number-calls-quot-since-moving-to-I...

Are you using a VM Hub 5 and a BT phone handset by any chance?

See where this Helpful Answer was posted

5 REPLIES 5

goslow
Alessandro Volta

@Annie83 wrote:

The caller display on my landline shows “no number” numerous times day and night. . The phone does not ring. This has only started since the line was digitised. 


A similar-sounding issue reported here

https://community.virginmedia.com/t5/Home-Phone/Constant-quot-no-number-calls-quot-since-moving-to-I...

Are you using a VM Hub 5 and a BT phone handset by any chance?

Definitely a BT phone not sure of the hub. 

goslow
Alessandro Volta

@Annie83 wrote:

Definitely a BT phone not sure of the hub. 


Pic's here

https://www.virginmedia.com/broadband/existing-customer-deals/hub

part way down. The Hub 5 is the most recent one and still has a few teething troubles to work out.

Just checked Hub 5 and BT phone

goslow
Alessandro Volta

@Annie83 wrote:

Just checked Hub 5 and BT phone


Suggest that you keep an eye on that main topic linked at message #2 in that case. I have a bit of a feeling it may drag on for some time yet. VM blame BT phones. BT blame VM Hub 5 etc. etc.