Virgin Media Community

[AarronsDad]

Can I request a repair to my fathers landline? he can't receive or make any calls. He is 82 and has dementia. We need the phone to check he is ok during the day and for his medication and well being

[Gareth_L]

Hello AarronsDad,

Thanks for your first post and welcome to our Community.
Sorry to hear you are having an issue with your Fathers landline.
I'd like to take a look into this for you and get him back up asap.
If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L