on 28-10-2022 13:48
Hello,
I need some help please, the land line keeps cutting out while on a call, any ideas please?
It can cut out as early a seconds but it really does vary.
Thankyou
Jason
on 28-10-2022 13:57
Hi JPS1973,
Thank you for reaching out to us in our community and welcome, sorry to hear you seem to have another issue with your landline after cancelling the previous technician, have you tried removing everything from the phone socket including any extensions or filters and tried a different phone straight into the socket, we will be more than happy to arrange a technician however if the fault is related to your equipment including extensions there will be a £25 charge.
Regards
Paul.
on 28-10-2022 14:06
Yes we have tried that, and still the same.
on 28-10-2022 14:11
Hi JPS1973,
So I can arrange a technician for you I will send you an invite a private chat, once received click on the purple envelope to accept.
Regards
Paul.
on 28-10-2022 15:42
Hi JPS1973,
Thank you for joining me in a private chat and for clearing security, glad we were able to help and arrange for your Landline Switchover, this will not only resolve your current issue but will also stop any further Landline faults down the line.
If you need any further help/ support, do not hesitate to reach back out.
Regards
Paul.