Menu
Reply
Highlighted
  • 5
  • 0
  • 0
Tuning in
507 Views
Message 1 of 8
Flag for a moderator

LINE CORD ERROR

Just joined virgin last month and yesterday my phone displayed "LINE CORD ERROR" i am unable to make or recieve calls since yesterday. Changed phone over with spare one but still have the same problem. Is this a common fault?

0 Kudos
Reply
Highlighted
  • 5.16K
  • 261
  • 464
Forum Team
Forum Team
497 Views
Message 2 of 8
Flag for a moderator
Helpful Answer

Re: LINE CORD ERROR

Hi DJG14,

 

Thanks for posting and welcome to the community. I am sorry to hear of the phone fault. I can see there is an outage in the area expected to be fixed tomorrow by midday. Please let me know if you need further assistance or it's not fixed by then. 

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
Highlighted
  • 5
  • 0
  • 0
Tuning in
490 Views
Message 3 of 8
Flag for a moderator

Re: LINE CORD ERROR

Thanks for the reply, John.

0 Kudos
Reply
Highlighted
  • 3.39K
  • 201
  • 384
Forum Team
Forum Team
435 Views
Message 4 of 8
Flag for a moderator

Re: LINE CORD ERROR

Hi DJG14,

 

Thank you for coming back to us, is the fault now fixed?

 

If it isn't please let us know and we will be able to assist you further.

 

Kind regards

 

Paul.

Highlighted
  • 5
  • 0
  • 0
Tuning in
417 Views
Message 5 of 8
Flag for a moderator

Re: LINE CORD ERROR

Hi Paul,

Just got in and tryed it, no dialing tone and no incoming calls!
0 Kudos
Reply
Highlighted
  • 5
  • 0
  • 0
Tuning in
406 Views
Message 6 of 8
Flag for a moderator

Re: LINE CORD ERROR

Hi Paul,

I have now had 3 emails today saying the line is fixed but the phone still shows Line Cord error and has no dialing tone. Also i cannot get incoming calls. Any upodate would be useful.

Regards,
0 Kudos
Reply
Highlighted
  • 5
  • 0
  • 0
Tuning in
369 Views
Message 7 of 8
Flag for a moderator

Re: LINE CORD ERROR

Thganks to Paul from the Forum Team for helping to solve the problem yesterday.
0 Kudos
Reply
Highlighted
  • 3.39K
  • 201
  • 384
Forum Team
Forum Team
365 Views
Message 8 of 8
Flag for a moderator

Re: LINE CORD ERROR

Hi David,

 

Thank you very much, if you have any further issues please let us know.

 

Kind regards

 

Paul.