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Keeping my landline number

I joined virgin mídia on 2nd of April and the changed my landline number when I signed up I asked to keep the same number now how can I sort this out as it is impossible to speak to someone 

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Re: Keeping my landline number

Hi is the old number still live? Not sure they can port number over otherwise.hope this helps

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Re: Keeping my landline number

Yes it is live until the 14th but it is impossible to speak to someone at Virgin do you have a number I could call ?

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