I am a new virgin customer and I am trying to keep my talktalk landline number. It is still active at the minute but when I spoke to talktalk they said it’s not possible to transfer numbers over? Any help would be appreciated
You do not talk to TT about this. If a number port is possible it is arranged by your new supplier VM. If TT won't port the number or their are technical obstacles then you are on a hiding to nothing. VM will do their best. But the moment your TT line is closed then the number is lost irretrievably. You'd better get your skates on.
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