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edward32
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Keeping BT number

I've recently upgraded my package from just broadband to include TV and landline. I've asked for BT number to be transfered over. I've got everything up and running with no problems but not sure about landline. virgin have issued me with a temporary number but my BT one is still working, when I got my son to dial  the virgin number he does hear it rining but our phone doesn't. Vfoes anyone know how long it take for the change over to happen.

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newapollo
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Re: Keeping BT number

Hi Edward32,

A number port usually takes 10 days

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
Tom_F
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Re: Keeping BT number

Hi edward32, thanks for your post.

 

Further to newapollo's advice, it's important that the old phone line is kept active for the port to take place. If you have any issues please don't hesitate to get back to us here so we can look further into it.

 

Tom 

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