Where should I request to keep my same number.I am moving home and I want to transfer Virgin to virgin.
When you do a move home as long as you are in the same area code then the port happens automatically as part of the moving home process.
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Hi TKG53, thanks for getting in touch - apologies for the delayed response here.
Further to Mike's advice above - let your old provider know you want to keep the number as the line will need to remain active for the port-in to complete from our side.
If you have any further queries or if there's anything else we can help with please don't hesitate to get back in touch.