I've had a read through some related threads, and i read i need to ring 150 (movers team) to have my existing landline number ported to my new virgin media account on my sons name.
i rang up and spoke to an agent who said she didn't think that was even possible, and forwarded my call to another department that maybe could help, but that was shut (it was just after 8pm friday).
the account will close on sunday 5th Feb 7pm, and my son will sign up online tomorrow for services to start on the 6th (i hope).
Can someone please clarify what i need to do? i don't want to lose my number but i'm having no luck over the phone. When i gave notice to close the existing account i did clarify that i wanted to keep the old number