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Just checking how I arrange a technician to connect our extensions to the our Hub.

lawrencep
Joining in

We switched over today to Internet phone and I installed the fibre filter on our Hub. It just occurred to me that when our old line is switched off which presumably is imminent, our extensions and cordless phones will stop working. How do I arrange for a technician to deal with this? I hope as today is switchover, this will be free of charge?

2 REPLIES 2

Steven_L
Forum Team
Forum Team

Hey @lawrencep,

Welcome to the community and thanks for taking the time to post your issue on the forums.

I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started.

Regards,
Steven_L

Steven_L
Forum Team
Forum Team

No problem @lawrencep and thanks for coming back to let me know that you have been able to get your appointment arranged.

Regards,

Steven_L