Itemised landline bill

[Aborigine]

I called VM 8 times yesterday to request an itemised landline calls bill, but although they can see the dates and calls I made, they cannot let me see it! So, all I see is the grand total of extra phone call charges each month, and no way of analysing what numbers they are for.

I am a pensioner aged 70, have been with VM since 2014, and find the fact that this information is denied me very obstructive as I need to budget carefully. 

[Roger_Gooner]

If getting strange results it's worth either trying another browser or deleting virginmedia.com cookies.

[Aborigine]

Thankyou for this revelation! I see the information is there somewhere... can't wait to fid it for myself!

Might the problem be that I am trying to access it with my Ipad, and therefore the browser is Safari? 

[Roger_Gooner]

Or put the iPAD aside and get a proper tablet. 😀