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Simmojm
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Itemised billing

I want to add fully itemised billing but can't find how to request this online

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Emily_G
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Re: Itemised billing

Thanks for the post Simmojm and welcome to our community.

 

You can view a full breakdown of your bill on your online account. 

 

Have you been able to locate this? 

 

Thanks, Emily.

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Simmojm
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Re: Itemised billing

I seem to have itemised for over 50p not all calls in/out

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Emily_G
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Re: Itemised billing

Calls included in the call package would not be included in the itemised billing.

 

Sorry for any inconvenience this may cause. 

 

Thanks, Emily.

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Simmojm
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Re: Itemised billing

I need all calls itemised so I guess I'll have to look for an alternative provider.

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Ryan_N
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Re: Itemised billing

I'm sorry about this. 

 

This is something that we would be able to change for you. I will send you a private message to get this sorted. 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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