Menu
Reply
Highlighted
  • 73
  • 0
  • 0
Dialled in
237 Views
Message 1 of 5
Flag for a moderator

Itemised Land Line Telephone Bills

Afternoon everyone, Could a Admin please set me up for fully itemised billing please.

Thats every call made on my virgin telephone line.

Kind regards

Darren

0 Kudos
Reply
Highlighted
  • 3.57K
  • 215
  • 416
Forum Team
Forum Team
131 Views
Message 2 of 5
Flag for a moderator

Re: Itemised Land Line Telephone Bills

Hi there Darren (@excited)

 

Thanks for popping back to our Community - we can certainly assist you with. We are able to arrange for all charges from 1p and above can be listed on your bills. 

 

I have located your account from your Forum information so I'll pop you a quick Private Message to go through security and we can get that processed for you. 

 

Cheers

Katie - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
Highlighted
  • 4.78K
  • 877
  • 1.26K
Very Insightful Person
Very Insightful Person
127 Views
Message 3 of 5
Flag for a moderator

Re: Itemised Land Line Telephone Bills

Hello @excited 

Just to make you aware that if you have a calling plan on your telephone line then the calls made in the calling pan are classed as free and will not be listed on the bill.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Highlighted
  • 73
  • 0
  • 0
Dialled in
117 Views
Message 4 of 5
Flag for a moderator

Re: Itemised Land Line Telephone Bills

Thank You Mark.

0 Kudos
Reply
Highlighted
  • 3.57K
  • 215
  • 416
Forum Team
Forum Team
114 Views
Message 5 of 5
Flag for a moderator
Helpful Answer

Re: Itemised Land Line Telephone Bills

Thanks so much for your Private Message Darren (@excited)

 

I can confirm that as the information matched the account, I have now made the changes as you have requested; your bills will be fully itemised from your next bill date. If you have any issues or concerns once you get your next bill, please do not hesitate to  get back in touch. 

 

Hope you enjoy the rest of the weekend - stay safe

 

Cheers

 

Katie - Forum Team


New around here? To find out more about the Community check out our Getting Started guide