Hi @zzzzztt,
Welcome back to our Community Forums! Thank you for your post, and I'm sorry to hear that you've been experiencing some ongoing area issues and landline problems recently! This is definitely not ideal, and not the service that we aim to provide.
I was able to locate your account and look to see if there are any issues listed on our system. In this case, I can see that there is still an active Utilisation outage in your area. The fault reference number is F008734231 and the outage is estimated to be fixed at 13/09/21 at 09:20.
This is only an estimated date and time, so this can change depending on the severity of the issue.
Please keep an eye on your connection, and if you're still experiencing some landline and connection issues past this date, please let us know and we'll be more than happy to look into this for you.
Thank you!