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Intermittent dial tone

BigGM
Joining in

I rarely use my land line to dial out but I’ve just discovered I have an intermittent dial tone, which is what I recall is the means of alerting me to there being a voicemail message.

When I access my mailbox, however, the system says it is empty.

How can I get at any messages, or reset the dial tone please?

1 REPLY 1

Jodi_S
Forum Team
Forum Team

Hi BigGM,

Thanks for posting on our community forums. We're sorry to hear that you're experiencing intermittent dial tone on your landline. 

You are correct, this generally only happens when you have a voicemail that has not been listened too, but as you have no messages waiting, we will need to check from our end to make sure there are no issues. 

I will pop you over a private message to tale some details from you. Please click on the envelope at the top of the page to accept the chat.

Kind regards Jodi.