Virgin Media Community

[pyford]

hi 

im now getting intermittent dialling tone,have tried rebooting router and calling 1571(i have no messages)  

had this since 8/11/19 can someone help please?

[John_GS]

Hi pyford,

Thanks for your post and welcome to the community 🙂

Can you clarify what you mean relating the dial tone being intermittent? Is it the dial tone when you pick it up? Or just overall?

Kind regards,

[pyford]

hi john thanks for the reply

        when i pick the phone up i have a dialing tone for about half a second, then it cuts out for about half a second, then i get a dialing tone for half a second again and it repeats like this.

[Joe_F]

That is not good, I am going to need to take a closer look, I am going to send you a private message now.

Thanks Joe_F

[Layth]

Hi 

I get this intermittent tone before I place a call. I have no voice-mails and am in a red zone.

Can you please help. 

Thanks

[Tom_F]

Hi Layth, thanks for getting in touch. 

Sorry to hear you've had this problem with your landline/dial-tone. I wasn't able to help further using your forum details alone on this occasion - so please look out for my PM (the purple envelope) and get back to me with the requested info when you can so we can help further.

Tom