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on 09-04-2019 16:00
I also have this issue
I am in a Red zone
I have no messages
I have listened to the end and pressed star
Please help
on 10-04-2019 08:45
Hi Semaj1973,
Very sorry to hear you are having this issue.
We would need to take a closer look into your account to see what we can do to help.
I'll drop you a PM,if you can reply to that, we will be more than happy to help.
Thanks
Lindsey_C
on 01-05-2019 18:51
I also need help with this please. I've just called 1765 (Red) and 1571 to setup voice mail. I have no voicemail but am getting this intermittent dial tone.
I look forward to your help,
Cheers,
Jay
on 02-05-2019 09:40
Hi there NinjaJay
Thank you for posting on our community forum pages.
We are sorry to hear that you're having problems with your landline service.
We'd like to help so we'll send you a private message in a moment to clarify some details.
Thank you.
David_PnForum Team
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on 25-05-2019 13:45
Hi
I'm in the yellow zone
I have no messages either new or saved
I have listened to the end and pressed *
I still have an intermittent dial tone.
Can someone please help me with this too?
on 28-05-2019 10:48
Hi,
Thanks for reaching out to us in our community.
I am sorry to hear you have an intermittent dial tone.
Are you still having the same issue or has this now bee resolved?
Kind regards
Paul.
on 28-05-2019 16:40
Hi Paul,
No still the same intermittent tone.
Regards
on 28-05-2019 18:58
Hi there Witchy43,
We have checked some things here for you and all is looking tip top - please can you try calling your landline and leaving a voicemail message.
Then call 1471 from the landline to listen and delete the message and this should clear the stuttered dial tone.
Give it a go and let us know how you get on.
Cheers
Katie - Forum Team
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on 28-05-2019 19:37
Hi Katie,
I have done as requested and I'm sorry but the intermittent dial tone is still there.
Witchy 43
on 30-05-2019 14:43
Hi Witchy43,
Cheers for your reply - sorry that has not worked for you.
I have reset the Message Waiting Indicator from here manually - can you check again for me and keep me posted?
