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Message 11 of 34
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Re: Intermittent dial tone

I also have this issue

 

I am in a Red zone

 

I have no messages

 

I have listened to the end and pressed star 

 

Please help

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Message 12 of 34
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Re: Intermittent dial tone

Hi Semaj1973,

Very sorry to hear you are having this issue.

We would need to take a closer look into your account to see what we can do to help.

I'll drop you a PM,if you can reply to that, we will be more than happy to help.

Thanks

Lindsey_C

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Message 13 of 34
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Re: Intermittent dial tone

I also need help with this please. I've just called 1765 (Red) and 1571 to setup voice mail. I have no voicemail but am getting this intermittent dial tone.

 

I look forward to your help,

Cheers,

Jay

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Message 14 of 34
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Re: Intermittent dial tone

Hi there NinjaJay

 

Thank you for posting on our community forum pages.

 

We are sorry to hear that you're having problems with your landline service.

 

We'd like to help so we'll send you a private message in a moment to clarify some details.

 

Thank you. 

David_Pn
Forum Team

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Message 15 of 34
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Re: Intermittent dial tone

Hi

I'm in the yellow zone 

I have no messages either new or saved

I have listened to the end and pressed *

I still have an intermittent dial tone.

Can someone please help me with this too?

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Message 16 of 34
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Re: Intermittent dial tone

Hi,

 

Thanks for reaching out to us in our community.

 

I am sorry to hear you have an intermittent dial tone.

 

Are you still having the same issue or has this now bee resolved?

 

Kind regards

 

Paul.

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Message 17 of 34
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Re: Intermittent dial tone

Hi Paul,

No still the same intermittent tone.

Regards

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Message 18 of 34
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Re: Intermittent dial tone

Hi there Witchy43,

 

We have checked some things here for you and all is looking tip top - please can you try calling your landline and leaving a voicemail message. 

 

Then call 1471 from the landline to listen and delete the message and this should clear the stuttered dial tone. 

 

Give it a go and let us know how you get on. 

 

Cheers

Katie - Forum Team


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Message 19 of 34
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Re: Intermittent dial tone

Hi Katie,

I have done as requested and I'm sorry but the intermittent dial tone is still there.

Regards

Witchy 43

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Message 20 of 34
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Re: Intermittent dial tone

Hi Witchy43, 

 

Cheers for your reply - sorry that has not worked for you. 

 

I have reset the Message Waiting Indicator from here manually - can you check again for me and keep me posted?

 

Thanks

Katie - Forum Team


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