When making or receiving calls when either person speaks we are unable to make the conversation out as there is crackling and interference
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Thank you for your post and welcome to the community.
I'm very sorry to hear about the issue with your Phone line.
I have been able to locate your account on our side.
Can you confirm if you have been able to try a new handset on the line?
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Tried different phone same issues
Thank you for that information. What we will need to do is get an engineer out to investigate this.
What I will do is private message you so we can look into this.