Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
79 Views
Message 1 of 2
Flag for a moderator

Instalation

Hi just wondered if anyone had same problems as me I ordered virgin media TV phone and broadband placed order got instalation  date for 6th September then they cancelled it was then 21st October because they have to sort cable out that was cancelled every day get a message saying engineer will be here between 8 and 6 no one comes so nearly 2 months without service asked for auto compensation and they just laughed and gave me 20 credit and won't put me on the auto credit at £5 a day till they sort the problem out  am I wasting my time with this company I am disabled and need the phone but they don't seem to care 

0 Kudos
Reply
Highlighted
  • 3.55K
  • 210
  • 275
Forum Team
Forum Team
73 Views
Message 2 of 2
Flag for a moderator

Re: Instalation

Hi Russ3139,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry to hear there's been a delay with your installation, I need to clear security in order to give you a few more details, I've sent you over a private message.

 

Alex_Rm

0 Kudos
Reply