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Haris1
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I want to keep my home number

I just got my bundle installed but they gave me a new home phone number. How do i change my old phone number as I was with virgin before but signed up with someone else’s name

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jb66
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Message 2 of 6
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Re: I want to keep my home number

If you have signed up under a new name you get a new number.  One of the reasons is this is to discourage fraud where people pretend they are a new customer to get a new customer deal. 

Anonymous
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Message 3 of 6
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Re: I want to keep my home number

transferring of numbers can only be between networks. Most networks will not let you transfer between accounts. this is the same with most mobile providers as well
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Haris1
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Re: I want to keep my home number

Only reason I signed up again was because my mother passed away and her contract ended today so I want to get the old home number back

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Haris1
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Re: I want to keep my home number

So I won’t be able to get my old number back?

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Anonymous
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Message 6 of 6
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Re: I want to keep my home number

i wouldn't think so

you have 2 problems with porting rules.
1) it applies between networks
2) the old account line must be active without a cancellation on the line. As you can;t have 2 accounts at the same address i assume the fist one already closed
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