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I want to ex directory

Morphthedog
Joining in

Hi,

We thought we were ex directory, but it seems we are not any more having signed up to it years ago. How do we go about getting our home number removed from the directory?

Thanks

Evelyn 

3 REPLIES 3

Anonymous
Not applicable

The VM forum team will sort this out for you within a couple of days through this thread. 

John_GS
Forum Team
Forum Team

Hi Morphthedog

Thanks for posting - I'll be able to sort this out for you via PM.

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

John_GS
Forum Team
Forum Team

Hi @Morphthedog

Thanks for joining me on PM.  We would need to speak to the account holder for this request.

Please do get them to create their own forum account and post on this thread and we can pick this up. Or call the team on 150 / 0345 454 1111 and we'll get this sorted.

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill