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VJH123
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I want to change my landline phone number.

I would like to change my landline phone number. Please could you tell me how I go about doing this. 

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Forum Team (Retired) Tom_S
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Re: I want to change my landline phone number.

Hi VJH123 welcome to our community forums.

 

Are you able to advise the reason you're looking to change your landline number?

Our customer service agents have the ability to process a landline number change, the change takes 24 hours to complete.

 

Thanks,

Tom_S

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VJH123
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Re: I want to change my landline phone number.

I am unable to answer calls on my landline and haven't been able to for a long time due to someone having my number that I do not  want to speak to. Messages get left sometimes. This person always calls from an unknown number so even if I had caller ID it would make no difference. I would also like to be ex-directory so my number can not be found publicly.

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Forum Team
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Re: I want to change my landline phone number.

Hi VJH123,

 

Thank you for getting in touch and welcome to the Community! 

 

I am very sorry to hear you have been receiving unwanted calls which has now lead to you needing to change your number.  

 

Due to the nature of your concerns, I am going to pop you over a private message to grab a few more details and get this sorted for you. 

The private message will appear in the purple envelope on the top right of the web page. 

 

Thanks

 

 

Nat