regular scam/spam calls
The regular spam/scam calls are generated automatically using technology which dials its way through blocks of telephone number groups in sequence. Sooner or later, any 'new' number you get from VM will end up on that automated dialling list just as before.
In addition, any 'new' number you are allocated will not actually be new at all but will come from a general pool of numbers allocated to VM. The 'new' number you get may come with its own history of past nuisance calling or may have been used for business purposes in the past.
The best way to deal with the unwanted scam calls is to screen them out with a call screening device such as trueCall
Price is fairly high but it is very effective indeed. When I have used one in the past it stopped 100% of the scam calls.
Some BT phones have a 'lite' version of trueCall built in. They work in a similar way but are not as customisable as the standalone unit.
Thanks for posting and welcome back to the community. I am sorry to hear of the unwanted calls.
Have you managed to read Goslow's reply regarding this (thank you as always Goslow). Let us know if you still wish to proceed with the number change and we'll be happy to help you.
Thanks for joining me on PM - the new number will be processed by tonight at midnight so by tomorrow you will have a new number.
Is there anything further we can assist with today?
If not, do pop back to the forums and have a wonderful day 🙂