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I want to change my landline number

sourced
Joining in

I want to change my landline number - the number of nuisance calls makes answering the phone pointless.

How do i go about this?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

I will not be able to advise you off the new number Peter 

Sorry its s strange Data Protection policy we have here

The number will take 24 hours to go change 

To find the number, 

You can dial your mobile

Or Dial 164 or 165 put the phone down and the line will ring with the new number spoken 

Let me get this changed for you now then

Gareth_L

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17 REPLIES 17

Gareth_L
Forum Team
Forum Team

Hi sourced

Sorry to hear that 

We can look at changing your number over if you wish to go ahead with that 

I will need to send you a private message to pass security though 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L
 

goslow
Alessandro Volta

Changing your number won't stop the scam/nuisance calls. It may actually make them worse.

Your 'new' number won't be new at all. It will be from a recycled pool of numbers VM own. You may get one with its own history of problems.

A call screening device is a better way to stop the scam callers.

Two past examples below

https://community.virginmedia.com/t5/Home-Phone/Constant-scam-and-silent-calls-on-Virgin-media-landl...

https://community.virginmedia.com/t5/Home-Phone/Is-it-not-a-bit-embarrassing-for-Virgin/td-p/4577537

Thanks, but it's not for stopping scams if you get my drift

Gareth_L
Forum Team
Forum Team

Hi sourced

Can I just confirm you wish to change the number over?

Gareth_L

Hi Gareth, yes we do definitely wish to change the number over - do we have to continue with an 01740 number or is any area code available?

I will not be able to advise you off the new number Peter 

Sorry its s strange Data Protection policy we have here

The number will take 24 hours to go change 

To find the number, 

You can dial your mobile

Or Dial 164 or 165 put the phone down and the line will ring with the new number spoken 

Let me get this changed for you now then

Gareth_L

no probs.  thanks for your help

Hi sourced

Just to let you know, The number should have changed over now 

Can you let me know if you have any issues with this 

Gareth_L

all good here. thanks