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Ahutchi84
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I need to port over my landline number from bt to virgin please.

Hi my bt line has just been discontinued and my number has not moved over. Can someone please help me to sort this out.

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DJ_Shadow1966
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Re: I need to port over my landline number from bt to virgin please.

Hello

I am afraid that a port of a landline number can only be ported with an active line, if the line has been disconnected then the number has been returned to openreach and cannot be ported in that state. Even if the BT account was requested to be closed then no porting is possible as BT will refuse it.

Regards Mike

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