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I need to change landline number

I need to change home phone number because boyfriends ex has got hold of it and I’m having calls from lots of people . Tried TPS but I’m now getting scam calls too 

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Very Insightful Person
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Re: I need to change landline number

can give customer services a call via 150 / 0345 454 1111 and they can request a change of number takes around 24hrs.

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Re: I need to change landline number

Is it free 

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Re: I need to change landline number

Hi TB3,

 

Thanks for posting and welcome to the community. I am sorry to hear of what's happening with the calls and want to assist in getting this sorted. 

 

I'll PM you now so we can discuss the account freely.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Re: I need to change landline number

Hi @TB3 - thanks for joining me on PM. I am sorry you were not comfortable with giving security information out via the PM chat. As such we were not able to complete the request for the number change. You can also look on my profile which should provide you clarity that I do indeed work for Virgin Media.

 

If you do wish to return to PM regarding this matter, I'd be more than happy to sort this out.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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