Menu
Reply
Maureenl1
  • 2
  • 0
  • 0
Joining in
258 Views
Message 1 of 5
Flag for a moderator

I have no dial tone on my landline

I do not have a dial tone on my landline.

0 Kudos
Reply
Gareth_L
  • 6.94K
  • 424
  • 781
Forum Team
Forum Team
221 Views
Message 2 of 5
Flag for a moderator

Re: I have no dial tone on my landline

Hello Maureenl1

Sorry to hear the line is not working

Have you checked here to see if we have any faults in the area

Also have you checked to see if all connections are secure and if possible its not the actual phone at fault

Gareth_L

0 Kudos
Reply
Maureenl1
  • 2
  • 0
  • 0
Joining in
213 Views
Message 3 of 5
Flag for a moderator

Re: I have no dial tone on my landline

Hi, 

there are no issues in my area.  Came back on for a while couple of hours ago but has gone again now.

0 Kudos
Reply
Gareth_L
  • 6.94K
  • 424
  • 781
Forum Team
Forum Team
211 Views
Message 4 of 5
Flag for a moderator

Re: I have no dial tone on my landline

Thanks for checking Maureenl1

So I can get someone out to fix this 

I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

0 Kudos
Reply
Gareth_L
  • 6.94K
  • 424
  • 781
Forum Team
Forum Team
211 Views
Message 5 of 5
Flag for a moderator

Re: I have no dial tone on my landline

Before I can have a look at this I just need to ask you a few security questions 
Can you confirm the following please
Account Address
The name on the account 
You are the account holder 
The 1st 3rd and 4th characters of the memorable word on the account 

Regards 
Gareth_L 

0 Kudos
Reply