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fisherdoug
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I have no customer display. Only external call

I have no caller display. Only external call

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Ashleigh_C
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Re: I have no customer display. Only external call

Hi there @fisherdoug

 

Thank you so much for your post and I am so sorry to see you are facing this issue with your phone. 

 

Can I just confirm is this with your mobile or your landline? 

 

Thank you. 

Ash_C
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fisherdoug
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Calls

No caller display on my landline phone

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Ashleigh_C
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Re: Calls

Thank you @fisherdoug 

 

Can I ask if you know if your phone is set to Tone? You maybe able to see a switch that says T or P on the handset in which case please select T.

 

If this is a cordless phone are you able to select the settings menu? From there you should be able to select Tone. If you have a user manual the directions should be in there. 

 

Thank you again. 

Ash_C
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fisherdoug
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Re: Calls

This is a landline phone.
It worked until there was a power cut and the technician repaired it.
Since then there is no caller display. I haven't changed any settings on the phone.
Can you please rectify it! Thank you in advance
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fisherdoug
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Re: Calls

This is a landline phone.
It worked until there was a power cut and the technician repaired it.
Since then there is no caller display. I haven't changed any settings on the phone.
Can you please rectify it! Thank you in advance

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Ashleigh_C
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Re: Calls

Of course I'm more than happy to try and help as best I can. 

 

I have re-added this feature on to your account, it will take 24 hours for it to go live. Please pop back to us tomorrow and let us know how its looking. 

 

Thank you. 

Ash_C
Forum Team



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