Hey gobblebox, thanks for reaching out on our help forum about this issue.
We're sorry to see the confusion with our call charges on your landline, could you please confirm if this was a 2 hour long call without breaks/interruptions?
Please, have a look here for more on landline calls and how we charge you.
We'd also wish to explain that all calls to local UK numbers (landlines) are free for up to 60 minutes,
''*Call connection fee does not apply. Calls are free for the first 60 minutes, ppm rates apply thereafter. Re-dial before 60 minutes to avoid call charges.''
Do let us know if the above info helps, happy to advise on any more questions or concerns you may have.
Adri - Forum Team
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