Virgin Media Community

[MicksterMan]

When I went to use my landline (fibre phone) I had a continuous beeping sound.  I tried different handsets to no avail.  I then reset the router but now only get a crackling sound. So the phone doesn't work.  When I try calling in I get an engaged tone and it goes to answer phone.  Please advise.

[Alex_RM]

Hi MicksterMan,

Thanks for posting and sorry to hear you're having some issues with the line.

I've had a look at things from our side and it looks like a technician is needed. 

I've gone ahead and arranged this, you can view the time and date of the appointment via your online account here

Alex_Rm

[MicksterMan]

Hi Alex I have just logged into my account via your link and there is no appointment to view, thanks

[Alex_RM]

Ah sorry about that MicksterMan,

Popped you over a private message so I can let you know 🙂

Alex_Rm