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I get no dialing tone and only crackling on my fiberphone

On our wavelength

When I went to use my landline (fibre phone) I had a continuous beeping sound.  I tried different handsets to no avail.  I then reset the router but now only get a crackling sound. So the phone doesn't work.  When I try calling in I get an engaged tone and it goes to answer phone.  Please advise.


Forum Team
Forum Team

Hi MicksterMan,

Thanks for posting and sorry to hear you're having some issues with the line.

I've had a look at things from our side and it looks like a technician is needed. 

I've gone ahead and arranged this, you can view the time and date of the appointment via your online account here



Hi Alex I have just logged into my account via your link and there is no appointment to view, thanks

Ah sorry about that MicksterMan,

Popped you over a private message so I can let you know 🙂