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seamanayr
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I'd like to transfer my BT landline to my Virgin Media phone line

I have a BT landline and a Virgin media landline. I have never used the VM line as its always just been part of the bundle. I'd like to cancel my  BT service and move the number over to the virgin phone line. Can someone advise what I need to do? 

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David_Bn
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Re: I'd like to transfer my BT landline to my Virgin Media phone line

Good Morning seamanayr,

 

Thanks for your post on our Community Forums and I'm sorry to see this has gone unanswered for an extended period of time.

 

If you want to perform a porting of a landline service you would need to subscribe to our landline services and ask Virgin Media to request a number port from BT.

 

You will still need to cancel your landline with BT but this will need to happen after the port is complete as both phone lines need to be active

 

Kindest regards,

 

David_Bn

 

 

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