Menu
Reply
JohnJay1960
  • 1
  • 0
  • 0
Just joined
242 Views
Message 1 of 2
Flag for a moderator

I can't make or receive calls or get ring tone.

I have set of 4 handsets from 1 base connected to socket.

All handsets have message,"Check Phone Line."

I have been through service check and tried connecting an alternative handset.

This began yesterday, 22/06/2020

0 Kudos
Reply
Beth_G
  • 3.09K
  • 195
  • 301
Forum Team
Forum Team
191 Views
Message 2 of 2
Flag for a moderator

Re: I can't make or receive calls or get ring tone.

Hi JohnJay1960,

 

Welcome you to the community!

 

I'm sorry to learn that you've been having trouble with your landline service.

 

Looking at things from here, I can see that you were able to get through to our helpline and book an engineer visit. It'd be great to hear back from you once the engineer has been so we know once your landline has been restored.

 

In the meantime, please let us know if there's anything else you need from us.

 

Kindest regards,

 

Beth

0 Kudos
Reply