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Penny_H
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Huge thanks for telephone port help

This is a month overdue but I want to say a big Thank you to @Steven_L for his help with porting my landline number.

I had experienced weeks of frustration and empty promises through the telephone support line and had been paying for two lines whilst waiting for a solution.  Once I joined this community group to see if others had this same problem, I came across Steven_L responding helpfully to another member. Without his help I think I would have given up on Virgin Media.

Thank you so much!!!

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Tom_F
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Re: Huge thanks for telephone port help

Hi Penny_H, thanks for your post.

 

Really glad to hear @Steven_L was able to help with your telephone issue - we're really lucky to have him as part of the team.

I have ensured your feedback has been sent over to him & his manager - thanks for keeping us updated.

 

If we can help with anything else please don' hesitate to get back in touch.

 

Tom 

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