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Oyster
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Hub3 missing PhoneAdaptors

Hi. I just upgraded to hub 3 and received it in the post today. I have successfully setup the hub but I noticed that in the manual it mentions there should have been some phone adaptors included but those were missing. Am I likely to need those any time in the near future? At the moment our home phone plugs into a socket on the wall (like the BT sockets). If it is possible to use the hub 3 to plug those phones in via the adaptors, or if I will need them soon. How should I go about getting them?
who do I contact? I only ask because of covid 19 I understand this problem is not an emergency and does not seriously affect my service, so I am reticent about phoning so as to avoid delaying someone who may have an emergency etc

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BenMcr
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Re: Hub3 missing PhoneAdaptors

The phone adapters are only needed if your landline is provided via the Hub too.

As you have a working phone line via a wall socket, that's not the case for you at the moment.
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I work for Virgin Media - but all opinions posted here are my own
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Oyster
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Re: Hub3 missing PhoneAdaptors

Thank you for the very prompt reply.

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