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Hub 5 phone cable?

LizR1950
Joining in

On setting up my new Hub 5 broadband box, it says to connect the land line phone to the box. On reading the instructions there should of been either a phone cable or adaptor supplied with the hub but neither were received and Instructions state not to use my current cable. Where do i go from here?

 

thanks

1 ACCEPTED SOLUTION

Accepted Solutions

Client62
Hero

You do need to use the phone's original BT style telephone cable + an RJ11 to BT Socket adaptor.

VM will supply the adaptor or you can order for £2.50 from eBay.

It looks similar to this ...

Client62_0-1676115542926.png

See where this Helpful Answer was posted

2 REPLIES 2

Client62
Hero

You do need to use the phone's original BT style telephone cable + an RJ11 to BT Socket adaptor.

VM will supply the adaptor or you can order for £2.50 from eBay.

It looks similar to this ...

Client62_0-1676115542926.png

Beth_G
Forum Team
Forum Team

Hi LizR1950,

Thanks for your post, welcome!

Sorry to hear you've not received your landline adapter. We'll be happy to get one sent out to you.

I've popped you over a private message so I can take your details. You'll be able to find my message over at the purple envelope.

Thanks!

Beth