on 05-04-2023 15:21
On setting up my new Hub 5 broadband box, it says to connect the land line phone to the box. On reading the instructions there should of been either a phone cable or adaptor supplied with the hub but neither were received and Instructions state not to use my current cable. Where do i go from here?
thanks
Answered! Go to Answer
on 05-04-2023 15:25
You do need to use the phone's original BT style telephone cable + an RJ11 to BT Socket adaptor.
VM will supply the adaptor or you can order for £2.50 from eBay.
It looks similar to this ...
on 05-04-2023 15:25
You do need to use the phone's original BT style telephone cable + an RJ11 to BT Socket adaptor.
VM will supply the adaptor or you can order for £2.50 from eBay.
It looks similar to this ...
on 05-04-2023 15:26
Hi LizR1950,
Thanks for your post, welcome!
Sorry to hear you've not received your landline adapter. We'll be happy to get one sent out to you.
I've popped you over a private message so I can take your details. You'll be able to find my message over at the purple envelope.
Thanks!