Virgin Media Community

[eggnog]

Hello, I have two house landline phones that plug into a normal phone socket on the wall.

Can I get the adapters for these two phones so I can plug them into my hub3 router?

I was talking to another Virgin Media customer who was given the adapters for free, and they advised me to make sure I request the adapters that allow the phones to ring.

So my request is for the Virgin Hub 3 Adapters that Include the ring capacitor for older phones.

Thanks.

[Hayley_S]

Hello @eggnog,

Welcome back, thanks for posting.

I am sorry to see this.

I can help you with this, but we can only send out one adapter per customer.

If you are okay with this let me know and I can invite you into a private message.

Many thanks,

[eggnog]

Hello, yes the 1 will be great thanks.

[Hayley_S]

No problem @eggnog.

I will send you a private message now, please look out for a purple envelope at the top right of your page.

Many thanks,

[Hayley_S]

Hello @eggnog, 

Thanks for talking to me in a private message.

I am glad that this has been sorted for you now, please do let me know when it arrives.

Many thanks,

[eggnog]

Hello, I have been waiting 2 weeks now, and still nothing has arrived, could you look into this for me.

Thanks.

[Kain_W]

Apologies for the delays eggnog.

May I ask are you waiting for both adaptors?

Thanks,

[eggnog]

No just the one per customer.

[Kain_W]

Thanks for the response, 

I've dropped you a PM so we can chase this up for you. 

Thanks,