on 16-09-2021 20:46
Hi,
What's the process for porting my landline number out of Virgin Media but still keep the broadband contact running?
Thanks, Dave
Answered! Go to Answer
on 16-09-2021 20:54
Thanks for your post on our Community Forums and a very warm welcome to you @cable72157
If you are seeking to port the landline number away from Virgin Media you simply just need to ask the new provider of the landline services to request the number from us directly and this will cancel the landline services with us.
This wouldn't touch the broadband connection, but if you have any discounts added to the account - that have been offered due to the landline services being included in the package, they would also be removed
Kindest regards,
David_Bn
on 16-09-2021 20:54
Thanks for your post on our Community Forums and a very warm welcome to you @cable72157
If you are seeking to port the landline number away from Virgin Media you simply just need to ask the new provider of the landline services to request the number from us directly and this will cancel the landline services with us.
This wouldn't touch the broadband connection, but if you have any discounts added to the account - that have been offered due to the landline services being included in the package, they would also be removed
Kindest regards,
David_Bn
on 17-09-2021 14:05
on 17-09-2021 15:33
No problem
Feel free to come back to us if you need anything further @cable72157
Kindest regards,
David_Bn