How to make an appointment with an engineer

[Sammy9]

Hi,

I am a Virgin broadband customer and had an emergency phone line fitted with my broadband.

Recently received a letter from Virgin asking me to make an appointment with an engineer, as the emergency phone line - fitted 3 months ago, needs to be replaced.

Could any Virgin affiliated person kindly help.

Thanks.

[Steven_L]

Hey Sammy9,

Welcome back to the community and thanks for taking the time to post.
I can arrange the appointment from here but would need to confirm a few details via a private message, that I will drop over in a moment. Please look out for the private message and we can get started.
Kind Regards,
Steven_L