Virgin Media Community

[Matthewlund]

• I would like to change my landline number from the one ibhad at my previous address 

How can this be done?

[Hollie_B]

Hi there @Matthewlund 

Welcome to the community and thank you for your post. Just to clarify - you wish to now have an old number instead of the current one you have now? Was this old number ours, or another provider? Is it still active? 

Or do you mean you simply wish for us to generate you a new landline number? 

Thanks, 

[Matthewlund]

Hi Hollie 

I wish to have a new number generated so its different to my last property

Thanks 

[Hollie_B]

Ahh I see, thanks for the info @Matthewlund 

I'll pop you a private message to take some details and get this looked in to for you. 

Thanks, 

[Matthewlund]

Thanks Hollie 

When do you think the PM will be sent.

I've got my account number ready

Thanks