Virgin Media Community

[makumgav]

I have contacted talktalk and asked to be disconnected ASAP, they said we will lose the number, but I'm not bothered, I just want rid of them as soon as possible , they say it will end on the 31st May 2022. so will you be able to set up for then ??? Thanks

[Gareth_L]

Hi makumgav, 

Thanks for your post. 

If you mean how long will it take to be a customer then. 

If you have our cabling in place already. its a matter of a few days for a quick start package to be delivered. 

If we need to lay new cable externally then it can take a week or so.

I can check for you if you like 

If you don't mind, I will need to send you a private message to obtain some details
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L

[makumgav]

Hi Gareth.

Me again, i cancelled the first deal as it didn't inc the telephone , so i got another deal which has both broad band and telephone..Can you tell me when i can swap the router over, and how long it will take to set up the phone line ??

Acc 713731803....Area ref ..22

Thanks

[Vikki_M]

Hi @makumgav

Gareth is out of the office at the moment.

I will send you a private message now so we can discuss the account securely.

[makumgav]

ok , Thanks

[Vikki_M]

No problem at all. 

I have sent you the private message. 

Please respond to me there and I can review this further for you.