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How do i cancel an engineer coming out tomorrow?

THEGUYVER
On our wavelength

The guy i was talking to today organised an engineer to come to my home for my phone but i think its ok now and wont work via the hub till the switch over on the 12 oct. Can a VM member cancel this for me so the poor engineer doesn't have a wasted journey or should he come out and check it anyway?

If its not necessary i don't wont to waste there time or get charged for it

 

Kevin

1 REPLY 1

Akua_A
Forum Team
Forum Team

Hi @THEGUYVER 

Welcome back to our community forums and thank you for flagging this landline switch over appointment issue. 

I can currently see you are in contact with our team via PM. Please remain in contact there and we will do our best to help.

Thanks,

Akua_A
Forum Team

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