Virgin Media Community

[paulguk1]

On the 9th Feb I lost the dial tone on my landline after a short power cut in my village. I put a call in and it was fixed on Tuesday 14 Feb. Apparently a fuse had blown at the box in the street.

How do I apply for compensation for the time I was without a landline.

[Steven_L]

Hey paulguk1, 

Welcome back to the community and thanks for taking the time to post.
I’m sorry to hear of the problems that you've had with your landline, I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L

[paulguk1]

Thanks. I await your PM

[Steven_L]

You're very welcome paulguk1 and I'm glad that we could get this sorted for you.

Please let us know if you have any further issues.

Kind Regards,

Steven_L