Virgin Media Community

[FudgeMum26]

I have received an email telling me that I need to order a new Hub to be able to continue using my land-line. It suggests I ring 150.

None of the options provided fit the request. I am unable to get beyond the electronic voice and in any case I cannot for  the life of me recall the password set up many, many years ago. It is beyond frustrating! 

[Gareth_L]

Hello FudgeMum26,

Thanks for your post. 
Sorry to hear you are not able to get through to order a new Hub
I can look into this for you and get one sent out. 
If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L