How do I get removed from the BT phone book?

[Deb21]

How do I get my details removed from the BT Phone Book?  In the book it says if you are not a BT customer contact your provider.  I found the same question on here but the answer seemed to be a private message for some reason.  

[Ilyas_Y]

Hey there @Deb21, thanks for reaching out to us and a warm welcome to the Virgin Media forums.

I would take the assumption that you are directory on the phone books.
We would need to get you on ex-directory.
Which we can do.

I will send a private message - watch out for the purple envelope inviting you in and we can get this sorted.

Kind regards.