How do I get my phone number removed from BT phonebook.

[rdownie]

BT says I need to get VM to do it as they supply the details to the OSIS database which in turn supplies Bt and others. Tried ‘chat’ but cut me off after 30 mins

[Ilyas_Y]

Hey @rdownie, thanks for reaching out to us and a warm welcome to the Virgin Media forums.

I'm sorry to hear about the poor communication.
I will assist you getting your number removed from the phone books and yes it is done by your provider 🙂
Watch out for the purple envelope inviting you in to a chat.

Kind regards,
Ilyas.

[Ilyas_Y]

Thank you for speaking with us today @rdownie.

I'm glad we were able to ensure that the directory has been changed for you in such a short amount of time.
As always - we're here if you ever need any assistance, feel free to reach out 🙂

Kind regards,
Ilyas.