Virgin Media Community

[anthony-marie]

How the hell do you leave VIRGIN and who the hell can I contact to complain about the abysmal customer service?!!

[Zak_M]

Good morning @Anthony_marie 

Welcome back to the forum and thank you for your post. 

Whilst we would hate to see you leave, we completely understand. 

There are a few ways that you are able to leave your services, 

You can call us on 0345 454 1111 options 1-4-5, you are able to use our text messaging services on  +44753 305 1809 or you are able to write us a letter. 

Kind regards,

Zak_M

[anthony-marie]

I don't want to write a letter.  I want to speak to someone or communicate via email.

[Zak_M]

Thank you for coming back to me. 

Email isn't something we currently offer for disconnecting accounts, you are able to use the two other methods provided should you not wish to write a letter. 

Kind regards,

Zak_M