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How can I cancel a tecnican's visit please,

paperman
Dialled in

Can anyone help please? I have an appointment booked for next Monday. I tried to cancel on line but this is, for whatever reason, not currently allowed.

Thank you

3 REPLIES 3

Steven_L
Forum Team
Forum Team

Hey paperman,

Welcome back to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with cancelling your technician appointment.  I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L

Brain fog has set in. Exactly where do I find your pm?

Hey paperman,

If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox.
If you are on a mobile/tablet device then click on the little circle icon in the top right  and then select 'Messages'.

Kind Regards,

Steven_L