Virgin Media Community

[Tasjay05]

Hi there,

Since we've had the hub installed, the house phone keeps bleeping. It's not the voicemail and we are able to receive and make calls just fine. Can yhis be looked into.

Thanka

[John_GS]

Hi @Tasjay05 

Thanks for posting and welcome back to the community.

Sorry about the bleeping sound on the phone. Just to confirm, you are connected to the telephone port on the router? 

Kind regards,

[Tasjay05]

Hi there,

Yes we are.

[Tasjay05]

Also the VPN on the laptop does not work either.

[John_GS]

Thanks for confirming and you've called the voicemail line and nothing there? 

VPN's we don't support but if you do search the community, there's lots of advice on them 🙂

Best,

[goslow]

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@Tasjay05 wrote:

Hi there,

Since we've had the hub installed, the house phone keeps bleeping. It's not the voicemail and we are able to receive and make calls just fine. Can yhis be looked into.

Thanka

---

Are you using a Hub 5 and is your experience anything like this customer's (the 'chiming' part rather than all the other symptoms)?

https://community.virginmedia.com/t5/Home-Phone/Telephone-keeps-chiming-and-cannot-dial-out/td-p/511...

[Tasjay05]

Only slightly, the only difference is we can make calls perfectly fine. The phone just bleeps immentley throughout the day and night.

[goslow]

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@Tasjay05 wrote:

Only slightly, the only difference is we can make calls perfectly fine. The phone just bleeps immentley throughout the day and night.

---

Are you using a Hub 5?

[John_GS]

Thanks for confirming Tasjay05. No Hub 5, daft question, have you tried unplugging it and replugging it in to see if it solves this?

Best,

[Tasjay05]

Yes, done this earlier but the issue remains